At US Pet Transport Services, the focus is not just on moving pets; it’s about offering them the care and attention they deserve. Since its founding, the company has consistently aimed to elevate the standards of pet transportation by blending compassionate care with exceptional professionalism.
Founder Laura Jarrell’s vision was simple: to offer safe, reliable, and comprehensive pet transport services. Starting in 2019 with a small team, US Pet Transport Services has grown into a leading force in the industry, consistently exceeding expectations and prioritizing the safety and comfort of pets during travel.
A Family-Oriented Company Built from the Ground Up
US Pet Transport Services was founded with the belief that pets are more than just animals; they are family members. Laura Jarrell, an animal lover at heart, knew that pet transport should reflect this value. As a result, the company has always taken a hands-on approach to hiring and training its staff, ensuring that each member is genuinely invested in the well-being of the animals under their care.
“We don’t rely on independent contractors or bidding platforms,” Laura explains. “Our team is employed directly, which allows us to ensure consistent, high-quality service with every transport.” This commitment to hiring experienced drivers and providing them with extensive training in pet handling protocols and first aid gives pet owners peace of mind, knowing their pets are in good hands.
Commitment to Safety and Industry Standards
Unlike many pet transport companies that may prioritize cost over care, US Pet Transport Services has made safety a top priority. With climate-controlled vehicles and rigorous safety protocols in place, the company strives to provide the best possible environment for pets during transport.
The company is fully insured, offering $1M/$2M PetCare coverage through Lloyd’s of London to further ensure the protection of pets during their journey. US Pet Transport Services also holds certifications from reputable industry organizations like the USDA and IPATA, adhering to the highest safety standards for both domestic and international travel.
Tailored Services for Every Pet, Every Need
US Pet Transport Services offers a wide range of options tailored to meet the unique needs of pets and their owners. From shared rides with other pets to private flights, the company provides customized services for every situation. Special care is taken for senior pets, those with medical needs, or pets that may have behavioral challenges.
“We understand that every pet is different,” Laura says. “Our goal is to make the transport process as stress-free as possible, offering real-time tracking, photo updates, and 24/7 support to keep pet owners informed every step of the way.”
The company has also earned a reputation for its expertise in handling multi-pet families, ensuring that each animal’s specific needs are met and that the logistics are smooth and stress-free.
Building Relationships, Not Just Transactions
At US Pet Transport Services, the focus is not only on getting pets from one point to another but also on creating lasting relationships with clients. Laura and her team pride themselves on offering a level of care that goes beyond the transaction.
“I want every client to feel that their pet is in good hands, not just another shipment,” Laura explains. “I personally handle customer service because I believe it’s important for pet owners to feel heard and supported.”
This personalized approach has led to a strong, loyal client base, many of whom return or refer others based on their positive experiences with the company.
The Future of US Pet Transport Services
As US Pet Transport Services continues to grow, the company remains committed to its core values of safety, professionalism, and personal service. The future looks promising as the company continues to set higher standards for the industry.
“We’re focused on providing exceptional service,” says Laura. “It’s not just about transporting pets; it’s about providing peace of mind for pet owners, no matter where life takes them or their animals.”
Why US Pet Transport Services Stands Out
For pet owners seeking a trustworthy, compassionate, and professional service, US Pet Transport Services stands as an industry leader committed to setting new standards in pet transport. Whether you need a ground or air transport solution, a customized plan for your pet’s journey, or assistance navigating the documentation process, the team at US Pet Transport Services is ready to assist.
Learn more about US Pet Transport Services and get a personalized quote today.
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- Website: US Pet Transport Services
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- YouTube: US Pet Transport Services
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